1. Introduction

Aquagard Training Academy (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us via our website, services, or communication channels.

By using our website or engaging with our services, you consent to the processing of your personal information as outlined in this policy.

 

2. Responsible Party

Aquagard Training Academy is the responsible party for the collection and processing of your personal information.

Contact Details:
📞 011 794 7395
📧 info@aquagardtraining.co.za
🌐 www.aquagardtraining.co.za

 

3. Information We Collect

We may collect and process the following types of personal information:

 

3.1 Personal Identification Information

  • Full name
  • Contact number
  • Email address
  • Company name (if applicable)

3.2 Business and Training Information

  • Professional background
  • Industry or trade
  • Training interests and course participation

3.3 Website Usage Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website

 

4. How We Collect Information

We collect personal information in the following ways:

  • When you complete forms on our website
  • When you contact us via email, phone, or WhatsApp
  • When you register for training or request information
  • Through cookies and website analytics tools

 

5. Purpose of Processing Personal Information

We collect and process your personal information for the following purposes:

  • To provide and manage training services
  • To respond to enquiries and communicate with you
  • To send course information, updates, or relevant marketing (with consent)
  • To improve our website, services, and customer experience
  • To comply with legal and regulatory requirements

 

6. Lawful Basis for Processing

We process personal information in accordance with POPIA based on:

  • Your consent
  • The performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

 

7. Sharing of Personal Information

We do not sell or rent your personal information.

We may share your information with:

  • Approved training facilitators or service providers
  • IT service providers (website hosting, email platforms)
  • Regulatory authorities where required by law

All third parties are required to maintain the confidentiality and security of your personal information.

 

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss or damage
  • Misuse or disclosure

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure.

 

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and regulatory requirements

Once information is no longer required, it will be securely deleted or anonymised.

 

10. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction or updating of your information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time

To exercise these rights, please contact us using the details provided above.

 

11. Cookies and Website Tracking

Our website may use cookies to enhance user experience and analyse website performance.

You may choose to disable cookies through your browser settings, although this may affect certain functionality of the website.

 

12. Direct Marketing

We may send you marketing communications related to our training services if:

  • You have consented to receive such communications
  • You have previously engaged with our services

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided.

 

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

 

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

The updated version will be published on our website with a revised effective date.

 

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Aquagard Training Academy
📞 011 794 7395
📧 info@aquagardtraining.co.za
🌐 www.aquagardtraining.co.za